1. Introduction
UGC Engineer ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our application and services. By using the Service, you consent to the practices described in this Privacy Policy.
2. Information We Collect
2.1 Information You Provide
- Account registration data (name, email address, password)
- TikTok account credentials and authorization tokens
- Content you create, upload, or publish through the Service
- Images you upload or source from third-party services
- Templates, slideshows, and automation configurations
2.2 Information Collected Automatically
- Usage data (pages visited, features used, interactions)
- Device information (browser type, operating system)
- IP address and approximate location
- Cookies and similar tracking technologies
2.3 Third-Party Data
- TikTok profile information (username, display name, follower count, video statistics)
- Pinterest search results and image metadata
3. How We Use Your Information
- To provide, maintain, and improve the Service
- To create and manage your account
- To generate AI-powered content suggestions, hooks, and market analysis
- To search and retrieve images from Pinterest on your behalf
- To schedule and publish content to TikTok on your behalf
- To send you important notifications about the Service
- To analyze usage patterns and improve user experience
- To detect and prevent fraud or abuse
4. Data Sharing and Disclosure
We may share your information with:
- Service Providers: Third-party services that help us operate (e.g., Supabase for data storage, Anthropic for AI features, Apify for Pinterest search, Vercel for hosting).
- Social Media Platforms: When you authorize posting to TikTok, your content and account information is shared with TikTok as necessary.
- Legal Requirements: When required by law, regulation, or legal process.
We do not sell your personal information to third parties.
5. Data Storage and Security
- Your data is stored securely using Supabase (hosted on AWS infrastructure).
- All data transmission is encrypted using TLS/SSL.
- Access tokens for third-party services are stored encrypted.
- We implement industry-standard security measures to protect your data.
- However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time. Upon account deletion, we will remove your personal data within 30 days, except where retention is required by law.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data
- Object to or restrict certain processing activities
- Export your data in a portable format
- Withdraw consent at any time
To exercise any of these rights, please contact us at support@ugcengine.com.
8. Cookies
We use essential cookies to maintain your session and authentication state. We may also use analytics cookies to understand how the Service is used. You can control cookie settings through your browser preferences.
9. Children's Privacy
The Service is not intended for users under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete that information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a new effective date. Your continued use of the Service after changes are posted constitutes acceptance of the revised policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at support@ugcengine.com.